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The Elms Hotel & Spa, A Destination By Hyatt Hotel, Excelsior Springs

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From139US$ /night
Check-in
22Apr2025Select date
Check-out
23Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

401 Regent St, Excelsior Springs, Missouri, United States, 64024
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room Two Queen Beds
Max:
4 persons
21 m² 
Bed options:
2 King Size Beds
Air conditioning
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Royal Queen Room Two Queen Beds
Max:
4 persons
21 m² 
Bed options:
2 King Size Beds
Air conditioning
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King Room
Max:
2 persons
28 m² 
Bed options:
1 King-size bed
Air conditioning
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Excelsior Springs300 m
Airports
Charles B. Wheeler Downtown (MKC) 47.7 km
Kansas City International (MCI) 49.5 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Hiking
  • Cycling
  • Badminton
  • Golf course
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Picnic area/ Tables
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

401 Regent St, Excelsior Springs, Missouri, United States, 64024
Map view
401 Regent St, Excelsior Springs, Missouri, United States, 64024
Nearby
Tryst Falls Park
240 m
Restaurants
The Elms
0 m
401 Regent St 88 at The Elm
Wabash's BBQ and Blues Garden
310 m
646 S Kansas City Ave
Dubious Claims Brewing Co
250 m
451 S Thompson Ave
Ventana Gourmet Grill
670 m
117 W. Broadway St
Herradura
730 m
101 W Broadway St
Ray's Lunch
880 m
231 E Broadway St

Reviews and Ratings

Feedback from previous guests about their experience
76%
liked the resort and would come back again
Unique historical atmosphere
Great spa services
Worn carpets
Slow dining service
7.6/10
Very good
Rooms
6.8
Location
8.0
Service
6.3
Dining
6.8
Guest reviews
7.6/10
based on 11 reviews
8.2
8.2/10 based on 135 reviews
Jacob
United Kingdom, December  2024
6.6/10

My stay at The Elms was a mixed experience. The spa was a highlight with fantastic treatments, and the outdoor areas were lovely for relaxation. While the rooms were quite spacious, I did encounter some cleanliness issues that were disappointing. Dining could be improved, as the restaurant menu was limited and the service felt disorganized. Overall, it was an enjoyable getaway, but improvements are needed in several areas.

Rooms
5.0
The rooms were spacious but had some cleanliness issues, including stains and unkempt bedding.
Service
6.0
The staff was friendly and tried to be helpful, but the service felt understaffed and disorganized at times.
Location
9.0
The location is beautiful and offers nice outdoor spaces, making it feel like a true retreat from city life.
Dining
5.0
The dining experience lacked variety and organization, as the restaurant menu was limited and the service was slow.
Facilities
7.0
The spa facilities were great, particularly the grotto, but some areas, like the sauna, were not functioning properly.
Samuel
United Kingdom, November  2024
7.8/10

I had a lovely stay at The Elms, where the unique historical atmosphere made my experience truly special. The comfortable beds and great spa services were highlights for me. I did notice the carpets in the room could use a refresh, but overall, it felt clean and welcoming. The dining options were satisfactory, but there’s room for improvement in variety and speed. While the pricing felt fair for what I experienced, there are minor issues that could enhance future visits.

Rooms
7.0
The room was clean and comfortable, although the carpets showed some wear and could stand to be replaced.
Service
8.0
The staff was friendly and accommodating, which added to the enjoyment of my stay.
Location
9.0
The hotel is beautifully set amidst well-maintained grounds, offering serene outdoor spaces and easy access to attractions.
Dining
7.0
The dining experience was enjoyable, though I found service to be a bit slow, especially during peak hours.
Facilities
8.0
The facilities, including the spa and outdoor areas, were impressive and greatly contributed to a relaxing time.
Unique historical atmosphere
Worn carpets
Laura
United States, November  2024
8.2/10

I had a wonderful weekend getaway at this hotel! The town was charming and offered plenty to do, and I really enjoyed the spa services, especially the massages. The staff at the winery was lovely, making my wine tasting experience truly enjoyable. On the downside, the cleanliness could use some improvement as I noticed some issues at the pool area, and the room I stayed in had some noticeable stains on the carpet.

Rooms
7.0
The room had some stains on the carpet and felt a bit worn, but it was comfortable overall.
Service
8.0
The staff was welcoming and engaging, which made my stay more enjoyable.
Location
9.0
The hotel is situated in a beautiful downtown area with plenty of restaurants and activities within walking distance.
Dining
9.0
Breakfast options were excellent, and I loved the coffee shop for great pastries.
Facilities
8.0
The spa services were fantastic, although I had minor issues with cleanliness in public areas.
Joan
United States, October  2024
7.0/10

My stay at The Elm was a mixed bag. While the room was nice and clean, it felt quite small compared to what I expected. The amenities were lacking, and the restaurant options were limited. I did enjoy the spa experience, which was fantastic, but I wished there were more entertainment options in the area. The staff were friendly, but the overall setup didn’t quite meet my expectations, especially given the price.

Rooms
6.0
The room was nice and clean but smaller than I anticipated, lacking a refrigerator and microwave.
Service
7.0
The staff were friendly, but service could be slow at times due to being short-staffed.
Location
5.0
The area around the hotel felt a bit rough, with some homelessness visible, which impacted my experience while walking around.
Dining
8.0
The restaurant served phenomenal steaks, though I found the options rather limited and the pricing on the higher side.
Facilities
9.0
The spa facilities were truly lovely, especially the grotto experience, which made up for some of the other shortcomings.
Walter
United Kingdom, September  2024
7.2/10

I had a mixed experience during my stay at the hotel. The spa services were top-notch, and the comfort of the bed made for a cozy night. However, the dining service felt overwhelmed, and I encountered quite a bit of rudeness from some staff members. Overall, there were some great amenities, but the inconsistent service left much to be desired.

Rooms
9.0
We enjoyed a beautifully lit corner room which was very comfortable, though some areas of the hotel seemed in need of maintenance.
Service
5.0
While some staff were accommodating, others were quite rude and unhelpful, creating a frustrating experience overall.
Location
8.0
The hotel was conveniently located within walking distance of the city center, making it easy to explore shops and eateries.
Dining
6.0
The food at the restaurant was delicious, but the service was overwhelmed, leading to a less than ideal dining experience.
Facilities
9.0
The spa facilities, especially the grotto, received high praise, offering a range of treatments that were truly enjoyable.
William
United Kingdom, August  2024
6.4/10

My stay at The Elms was a bit of a mixed bag. On one hand, I was impressed by the beautiful historic venue and enjoyed the high-quality spa treatments. However, I experienced some frustrating service issues that left me feeling disappointed overall. The comfortable bed was a plus, but the cleanliness and upkeep of the common areas were lacking.

Rooms
7.0
The room was satisfactory, featuring a comfortable bed, but I did notice some cleanliness issues such as hair in the shower from previous guests.
Service
5.0
The service had its ups and downs; while some staff were friendly and engaging, a few at the front desk lacked enthusiasm, which affected my check-in experience.
Location
8.0
The hotel is situated in a lovely area with beautiful grounds, making it a nice spot for a getaway, especially with the multiple outdoor relaxation areas.
Dining
6.0
The dining experience was decent, with good food quality, but I felt the restaurant was a bit overpriced for what was offered.
Facilities
6.0
While the spa facilities were fantastic, the pool area had some cleanliness issues that detracted from the overall experience.
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Check-in
22Apr2025Select date
Check-out
23Apr2025Select date
Rooms and Guests2 Guests, 1 Room