The Elms Hotel & Spa, A Destination By Hyatt Hotel Excelsior Springs, Excelsior Springs - Reviews, Rooms Options & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

401 Regent St, Excelsior Springs, Missouri, United States of America, 64024

The Elms Hotel & Spa, A Destination By Hyatt Hotel, boasts a rich history that spans over 130 years, making it a significant landmark in Excelsior Springs, Missouri. Originally opened in 1888, the resort features a stunning combination of luxury accommodations paired with timeless elegance. Nestled amid 16 acres of beautifully landscaped gardens, the property has earned prestigious awards including the Global Biorisk Advisory Council STAR accreditation, reflecting its commitment to cleanliness and safety standards. Its distinctive architecture, characterized by native limestone and grand ballrooms, attracts a diverse clientele seeking a unique and rejuvenating escape.

Location

Conveniently located just 50 km from Kansas City, The Elms Hotel & Spa is easily accessible, making it a preferred choice for both relaxation and exploration. The surrounding area boasts beautiful parks, hiking trails, and local attractions such as the historic site of Watkins Mill and continued access to mineral springs. Shuttle services and local tours enhance guests' experiences, promoting both leisure and cultural activities.

Rooms

The resort offers an array of 153 handsomely appointed guest rooms and suites, all featuring high-end finishes and furnishings for maximum comfort. Standout features include the Royal Experience rooms, which grant guests access to a private concierge lounge and elevated amenities. Notable accommodations include presidential suites that provide stunning views of the resort gardens.

Eat & Drink

Dining experiences at The Elms include Three Owls, which serves rustic Midwest fare using locally sourced ingredients, and Café Soterian that features coffee from a local roaster. Each dining option provides a relaxed atmosphere for breakfast and meals throughout the day, with special mentions of seasonal dishes and pub fare available in The Tavern. Guests can savor chef-prepared meals or grab a quick bite crafted from fresh ingredients.

Leisure & Business

The resort's expansive 28,000-square-foot spa offers guests pampering treatments designed for relaxation and rejuvenation. Alongside various pools and hot tubs, recreational activities include lawn games and guided wellness classes. Visitors can unwind in the Grotto, which provides modern adaptations of ancient Roman baths, ensuring a holistic experience.

“The hotel is perfectly situated near vibrant dining options and beautiful city parks, making it a great base for our adventures.”view full review

View hotel on map

“Charming historic hotel with friendly and accommodating staff.” view full review

Check-in/Check-out

from 16:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel The Elms & Spa, A Destination By Hyatt guests are invited to a full breakfast served for free.

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

Year renovated:2012

Number of floors:5

Number of rooms:159

Former name

Elm Resort

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

21 m²

Bed options:

2 King Size Beds

Air conditioning

room details

Check Prices

Royal Queen Room

Max:

4 persons

21 m²

Bed options:

2 King Size Beds

Air conditioning

room details

Check Prices

King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Excelsior Springs1000 ft

Airports

Charles B. Wheeler Downtown (MKC) 29.6 mi

Kansas City International (MCI) 30.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Spa Retreat

“The spa at The Elms was a highlight of my stay, featuring an elegant design and offering great treatments that left me feeling rejuvenated.” view full review

Delicious Steak Dinner

“Dining at 88s restaurant was a delight. My medium rare steak was cooked to perfection, and the breakfast eggs were exactly as I ordered them.” view full review

Charming Historic Room

“Staying in a spacious room with historic charm added to my experience. The character of the place truly made me feel connected to its rich past.” view full review

Accessible Yet Elegant

“The historic charm doesn't compromise accessibility, making it easier for everyone to enjoy the beautiful spaces, including the elegant spa.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Elevator
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Hiking
Cycling
Badminton
Golf course
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage

Room features

Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

401 Regent St, Excelsior Springs, Missouri, United States of America, 64024

Map view

401 Regent St, Excelsior Springs, Missouri, United States of America, 64024

City landmarks

101 E Broadway St P. O. Box 144

Excelsior Springs Museum

2400 ft

Winery

Willow Spring Mercantile

3100 ft

Lake Maurer

1.5 mi

Nearby

Tryst Falls Park

800 ft

Restaurants

The Elms

0 ft

401 Regent St 88 at The Elm

Wabash's BBQ and Blues Garden

1100 ft

646 S Kansas City Ave

Dubious Claims Brewing Co

900 ft

451 S Thompson Ave

Ventana Gourmet Grill

2200 ft

117 W. Broadway St

Herradura

2400 ft

101 W Broadway St

Ray's Lunch

2900 ft

231 E Broadway St

Reviews and Ratings

Feedback from previous guests about their experience

76%

liked the resort and would come back again

Unique historical atmosphere

Great spa services

Worn carpets

Slow dining service

7.6/10

Very good

Rooms

6.8

Location

8.0

Service

6.3

Dining

6.8

Jacob

United Kingdom, December 2024

6.6/10

My stay at The Elms was a mixed experience. The spa was a highlight with fantastic treatments, and the outdoor areas were lovely for relaxation. While the rooms were quite spacious, I did encounter some cleanliness issues that were disappointing. Dining could be improved, as the restaurant menu was limited and the service felt disorganized. Overall, it was an enjoyable getaway, but improvements are needed in several areas.

Rooms

5.0

The rooms were spacious but had some cleanliness issues, including stains and unkempt bedding.

Service

6.0

The staff was friendly and tried to be helpful, but the service felt understaffed and disorganized at times.

Location

9.0

The location is beautiful and offers nice outdoor spaces, making it feel like a true retreat from city life.

Dining

5.0

The dining experience lacked variety and organization, as the restaurant menu was limited and the service was slow.

Facilities

7.0

The spa facilities were great, particularly the grotto, but some areas, like the sauna, were not functioning properly.

Samuel

United Kingdom, November 2024

7.8/10

I had a lovely stay at The Elms, where the unique historical atmosphere made my experience truly special. The comfortable beds and great spa services were highlights for me. I did notice the carpets in the room could use a refresh, but overall, it felt clean and welcoming. The dining options were satisfactory, but there’s room for improvement in variety and speed. While the pricing felt fair for what I experienced, there are minor issues that could enhance future visits.

Rooms

7.0

The room was clean and comfortable, although the carpets showed some wear and could stand to be replaced.

Service

8.0

The staff was friendly and accommodating, which added to the enjoyment of my stay.

Location

9.0

The hotel is beautifully set amidst well-maintained grounds, offering serene outdoor spaces and easy access to attractions.

Dining

7.0

The dining experience was enjoyable, though I found service to be a bit slow, especially during peak hours.

Facilities

8.0

The facilities, including the spa and outdoor areas, were impressive and greatly contributed to a relaxing time.

Unique historical atmosphere

Worn carpets

Laura

United States of America, November 2024

8.2/10

I had a wonderful weekend getaway at this hotel! The town was charming and offered plenty to do, and I really enjoyed the spa services, especially the massages. The staff at the winery was lovely, making my wine tasting experience truly enjoyable. On the downside, the cleanliness could use some improvement as I noticed some issues at the pool area, and the room I stayed in had some noticeable stains on the carpet.

Rooms

7.0

The room had some stains on the carpet and felt a bit worn, but it was comfortable overall.

Service

8.0

The staff was welcoming and engaging, which made my stay more enjoyable.

Location

9.0

The hotel is situated in a beautiful downtown area with plenty of restaurants and activities within walking distance.

Dining

9.0

Breakfast options were excellent, and I loved the coffee shop for great pastries.

Facilities

8.0

The spa services were fantastic, although I had minor issues with cleanliness in public areas.

Joan

United States of America, October 2024

7.0/10

My stay at The Elm was a mixed bag. While the room was nice and clean, it felt quite small compared to what I expected. The amenities were lacking, and the restaurant options were limited. I did enjoy the spa experience, which was fantastic, but I wished there were more entertainment options in the area. The staff were friendly, but the overall setup didn’t quite meet my expectations, especially given the price.

Rooms

6.0

The room was nice and clean but smaller than I anticipated, lacking a refrigerator and microwave.

Service

7.0

The staff were friendly, but service could be slow at times due to being short-staffed.

Location

5.0

The area around the hotel felt a bit rough, with some homelessness visible, which impacted my experience while walking around.

Dining

8.0

The restaurant served phenomenal steaks, though I found the options rather limited and the pricing on the higher side.

Facilities

9.0

The spa facilities were truly lovely, especially the grotto experience, which made up for some of the other shortcomings.

Walter

United Kingdom, September 2024

7.2/10

I had a mixed experience during my stay at the hotel. The spa services were top-notch, and the comfort of the bed made for a cozy night. However, the dining service felt overwhelmed, and I encountered quite a bit of rudeness from some staff members. Overall, there were some great amenities, but the inconsistent service left much to be desired.

Rooms

9.0

We enjoyed a beautifully lit corner room which was very comfortable, though some areas of the hotel seemed in need of maintenance.

Service

5.0

While some staff were accommodating, others were quite rude and unhelpful, creating a frustrating experience overall.

Location

8.0

The hotel was conveniently located within walking distance of the city center, making it easy to explore shops and eateries.

Dining

6.0

The food at the restaurant was delicious, but the service was overwhelmed, leading to a less than ideal dining experience.

Facilities

9.0

The spa facilities, especially the grotto, received high praise, offering a range of treatments that were truly enjoyable.

William

United Kingdom, August 2024

6.4/10

My stay at The Elms was a bit of a mixed bag. On one hand, I was impressed by the beautiful historic venue and enjoyed the high-quality spa treatments. However, I experienced some frustrating service issues that left me feeling disappointed overall. The comfortable bed was a plus, but the cleanliness and upkeep of the common areas were lacking.

Rooms

7.0

The room was satisfactory, featuring a comfortable bed, but I did notice some cleanliness issues such as hair in the shower from previous guests.

Service

5.0

The service had its ups and downs; while some staff were friendly and engaging, a few at the front desk lacked enthusiasm, which affected my check-in experience.

Location

8.0

The hotel is situated in a lovely area with beautiful grounds, making it a nice spot for a getaway, especially with the multiple outdoor relaxation areas.

Dining

6.0

The dining experience was decent, with good food quality, but I felt the restaurant was a bit overpriced for what was offered.

Facilities

6.0

While the spa facilities were fantastic, the pool area had some cleanliness issues that detracted from the overall experience.